In the previous episode, I talked about how Management 3.0 may be a positive approach for management of companies and how to avoid some of the hurdles when making a change towards this kind of management. However, I can easily hear many CxOs and managers, used to working in classic “control & command” organizations, who will raise their voice and say: “yeah, yeah, that’s pretty nice on the paper, but letting people be autonomous and do whatever they want will just be a mess!” Actually, my first answer for them would be “yes, you are completely right!”
What we did when launching new teams was to work on the management’s side on a mission letter describing these aspects (perimeter of autonomy, responsibilities, expectations….) along with the reasons of the mission and how it served the company’s interests. The managers would then share the mission letter with the members of the team, who then would make their feedback, asking for more details, maybe suggesting some amendments that would then be discussed openly between them and the managers, before the managers accept them or not. With this written mission letter in hand, we noticed that there were much less misunderstandings between the managers and the team as everyone had taken the time to work on it, and then felt committed because having been actively part to build the mission letter.